Mission Statement

We, the Employees, confirm, as the Mission of our Department, to be the leading Waste Water Collection Agency in the Greenville area. To earn this acclaim by committing ourselves to excellence in system management, operations, safety and customer service dedicated to our taxpayers for the protection of the public health and the environment.

In accomplishing this mission we will focus on these principles, values and beliefs as a guide for all of our actions:

  • We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best.
  • We require complete honesty and integrity in everything we do.
  • We make commitments with care, and then live up to them.  In all things, we do what we say we are going to do.
  • We believe work is an important part of life, and it should be fulfilling and enjoyable.  Being a good worker does not mean being stuffy, boring or humorless.
  • We are cost-conscious.  We guard and conserve the District’s resources with at least the same vigilance that we would use to guard and conserve our own personal resources.
  • We insist on giving our best effort in everything we undertake, and we also recognize the big difference between “good mistakes” (best effort, bad results) and “bad mistakes” (negligence or lack of effort).
  • We believe that understanding our mission, our goals, and what we expect from each other is critical to our success, and that this can only be accomplished through good communications between individuals and groups throughout the organization.
  • We believe that it is important that we strive to be friendly and courteous, as well as fair and compassionate, in all our dealings.
  • We feel a sense of urgency on any matters related to our taxpayers. We own problems and we are always responsive.